1. Dial the Language FoN Toll-Free Number.
2. Enter your Access Code.
3. Enter the Language Code or dial "0" for a Customer Care Representative.

Pay-As-You-Go Fee Structure - You pay only for the interpreter minutes you use rounded up to the nearest second.

• NO set-up charge
• NO minimums
• NO monthly surcharges

Rate - *There is one flat rate per minute; the same rate for any language*

Pro-active support for non-English speakers

Reduced number of un-serviced requests due to language barriers

Increased customer retention, loyalty and trust

Acquisition of new customers

Reduced time for customer service resolution with non-English speakers

Increased efficiency in handling non-English requests for service and support

Lowered overhead and uncertainty associated with in-house bi-lingual interpreters

Improved enterprise-wide communications

Are there any additional benefits in using Language FōN? Yes.

Training - ASET linguists are trained in legal, insurance, medical and technical terminology.

Confidentiality - Each linguist is bound by a confidentiality agreement to ensure client privacy.

Leadership - ASET has pioneered the development of interpretation services for over 16 years. This valuable experience has enabled ASET to achieve and maintain a language services delivery track record that is second to none.

World-Class Customer Care - A Customer Care Representative is accessible by dialing "0" 24 x 7 and can assist with language identification as well as connecting you to the appropriate interpreter.

Reporting - Our billing system is very sophisticated. We can provide a single access code for centralized billing requirements or issue additional access codes for multiple locations (or departments) in a more decentralized corporate billing structure. Also, we can provide PIN numbers to narrow down billing to specific departments, offices, applications or individuals.

Customization - It is our desire to deliver a service that will match your needs. We have developed custom programs for many of our ASET clients. For example, if you have a glossary of terms, industry definitions or a script you would like us to utilize, please let us know. If needed, our Document Translation Service team will translate the document(s) and pass it on to our interpreters to use in your specific application. Also, our in-house studio can create Recorded Announcements in any language for your call center.